• About
    • Signs of Safety
    • Our Board
    • Becoming a Board Member
    • Our History
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    • Our Communities
    • Our Media
    • Our Publications
    • The Children’s Foundation
    • Notice of Information Practices
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    • Child Welfare Record Check Consent Form
  • Report
    • Report a Concern
    • What is Abuse or Neglect?
    • Signs of Abuse or Neglect
    • How and Why it Happens
    • What Happens During an Investigation?
    • October is Dress Purple Month
  • Foster
    • What Do Foster Parents Do?
    • Who Can Become a Foster Parent?
    • What is Involved in Becoming a Foster Parent?
    • Who Are Foster Children?
    • Types of Foster Care
    • Foster Parent Training & Support
    • National Foster Family Week
    • Learn More about Becoming a Foster Parent
    • Children and Youth Who Need Full-time or Relief Foster Families
  • Adopt
    • Who Can Adopt?
    • How Do I Adopt?
    • Adoption Awareness Month
  • Support
    • Volunteer Opportunities
    • Donate
  • Parenting
    • Discipline
    • Legislation
    • Parenting Programs
    • Parenting Resources
  • Youth
    • Overview
    • Our Youth Programs
    • Board Youth Advisory Committee (YAC)
    • Resources & Services for Youth
    • Former Youth In Care
  • News
  • Working With Us
    • Employment Opportunities
    • Salary & Benefits
    • Training & Development
    • Roles & Qualifications
    • Student Opportunities
    • Vendors
    • Procurement of Goods and Services
  • Accountability
    • 10 Facts About Highland Shores Children’s Aid
    • Annual Report
    • Annual Review and Budget
    • Audited Financial Statements
    • Child Protection Standards and Tools
    • Executive Level Travel Expenses
    • Mission, Vision, Values Statements, Equity Statement & Strategic Plan
    • Performance Indicators
    • Perquisites
  • Contact
    • Concerns / Complaints
    • Feedback / Compliments
    • Access to Records
Highland Shores Children's Aid Society
ACCESSIBILITY |  LOGIN |  FRANCAIS |
  • About
    • Signs of Safety
    • Our Board
    • Becoming a Board Member
    • Our History
    • Our Services
    • Our Communities
    • Our Media
    • Our Publications
    • The Children’s Foundation
    • Notice of Information Practices
    • Access to Records
    • Child Welfare Record Check Consent Form
  • Report
    • Report a Concern
    • What is Abuse or Neglect?
    • Signs of Abuse or Neglect
    • How and Why it Happens
    • What Happens During an Investigation?
    • October is Dress Purple Month
  • Foster
    • What Do Foster Parents Do?
    • Who Can Become a Foster Parent?
    • What is Involved in Becoming a Foster Parent?
    • Who Are Foster Children?
    • Types of Foster Care
    • Foster Parent Training & Support
    • National Foster Family Week
    • Learn More about Becoming a Foster Parent
    • Children and Youth Who Need Full-time or Relief Foster Families
  • Adopt
    • Who Can Adopt?
    • How Do I Adopt?
    • Adoption Awareness Month
  • Support
    • Volunteer Opportunities
    • Donate
  • Parenting
    • Discipline
    • Legislation
    • Parenting Programs
    • Parenting Resources
  • Youth
    • Overview
    • Our Youth Programs
    • Board Youth Advisory Committee (YAC)
    • Resources & Services for Youth
    • Former Youth In Care
  • News
  • Working With Us
    • Employment Opportunities
    • Salary & Benefits
    • Training & Development
    • Roles & Qualifications
    • Student Opportunities
    • Vendors
    • Procurement of Goods and Services
  • Accountability
    • 10 Facts About Highland Shores Children’s Aid
    • Annual Report
    • Annual Review and Budget
    • Audited Financial Statements
    • Child Protection Standards and Tools
    • Executive Level Travel Expenses
    • Mission, Vision, Values Statements, Equity Statement & Strategic Plan
    • Performance Indicators
    • Perquisites
  • Contact
    • Concerns / Complaints
    • Feedback / Compliments
    • Access to Records

What Happens During an Investigation?

If you have any concerns about a child please call 1-800-267-0570.

Report
Foster
Adopt
Support

If an investigation case is opened, the worker may interview the child, family members or others who are involved to assess whether the family requires ongoing support and intervention or whether the file will close.

 

If the child and/or family does not require ongoing support and intervention, the investigation is then complete and the worker may refer the child and family to community agencies for further support.

 

If it is determined that the child/family requires ongoing support and intervention, the worker will work with the family to ensure the child is safe and supported, and the family gets the help they need.

 

The CAS assists in helping families resolve problems or work through worries by partnering on safety plans together, and building support plans that involve the naturally connected people to the child. CAS supports the development of positive parenting skills, helps link families to community support services and can assist families with building the tools they need to meet children and youth needs and to thrive now and into the future.

 

While in almost all cases the family remains together while working with Highland Shores Children’s Aid, it is sometimes necessary to remove children from their family and place them with other family members, an individual who has a relationship with the child, or foster parents. It is extremely important to HSCA that we provide service that is culturally appropriate and that we keep children/youth connected to their culture and community.

If you suspect a child is being abused or have protection concerns about a child, please contact us.  Call 800-267-0570, someone will be there to answer your call 24 hours a day, seven days a week.

For more information about your duty to report click here:

  • Duty to Report

  • Report Overview
  • Report a Concern
  • What is Abuse or Neglect?
  • How and Why it Happens
  • Signs of Abuse or Neglect
  • What Happens When You Call?
  • What Happens During an Investigation?
  • October is Dress Purple Month

Areas of Interest

+ Dispelling Myth on Sharing Information + Our Communities + October is Dress Purple Month

Resources

+ Parenting Programs + Parenting Resources + Publications + Signs of Safety
  • https://www.oacas.org
  • https://www.triplep.net
  • https://www.partcanada.org/
  • https://www.kidsmentalhealth.ca
  • https://alderville.ca/
  • https://www.signsofsafety.net
  • https://www.mcss.gov.on.ca/en/mcss/
  • https://www.canadahelps.org/en/charities/id/73535
  • https://www.cwlc.ca/
  • https://www.northumberland.ca/en/living-here/community-safety-well-being.aspx
  • https://mbq-tmt.org/
  • https://www.binnoojiiyag.ca/
Highland Shores Children's Aid Society

STAY CONNECTED

Locations

Highland Shores Children’s Aid serves the counties of Hastings, Prince Edward and Northumberland.

BANCROFT | BELLEVILLE | COBOURG | PICTON

How Can I Help?

+ Join our Team + Volunteer Opportunities + Make a Donation

Contact Us

If you have any concerns about a child please call 1-800-267-0570.

©COPYRIGHT 2023 HIGHLAND SHORES CAS | SITE BY: SNAP 360

ACCESSIBILITY | PRIVACY POLICY | LOGIN | FRANCAIS | TO TOP

We are open and here to help.

Highland Shores CAS is an essential workplace. Our doors are open; however, in accordance with Public Health guidance, all visitors and staff should stay home when sick. Visits should be rescheduled during the time symptoms are present until symptoms have improved for 24 hours or 48 hours for gastrointestinal symptoms.

Also, masks are currently required in all public parts of our building until further notice.

If you have concerns about the safety of a child, or if you need our help, please call 1-800-267-0570 24 hours a day, 7 days a week.

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