If an investigation case is opened, the worker may interview the child, family members or others who are involved to assess whether the family requires ongoing support and intervention or whether the file will close.
If the child and/or family does not require ongoing support and intervention, the investigation is then complete and the worker may refer the child and family to community agencies for further support.
If it is determined that the child/family requires ongoing support and intervention, the worker will work with the family to ensure the child is safe and supported, and the family gets the help they need.
In almost all cases, the family remains together while working with Highland Shores Children’s Aid, but it is sometimes necessary to place children with other family members, an individual who has a relationship with the child, or foster parents. It is extremely important to HSCA that we provide service that is culturally appropriate and that we keep children/youth connected to their culture and community.
If you suspect a child is being abused or have protection concerns about a child, please contact us. Call 800-267-0570, someone will be there to answer your call 24 hours a day, seven days a week.
For more information about your duty to report click here